Contact Us | Stargazers

Do you have a question?

If you have a question about an existing booking or a future booking. Please reach out to us via the form below or if you need to speak to someone urgently. Please call us on 07394 477317

Give us a call

07394 477 317

@stargazerscampers

Client Stories

Still unsure? Take a look at what our happy camper customers said.

What an experience! Mark was amazing from start to finish. I booked a surprise trip for my husband’s birthday and travelled up to Scotland. Mark was very helpful giving tips and advice on things to do and see whilst there. We had such an amazing time, we’re already looking into booking again for the Summer months, or even getting our own Van!

Courtney Ross

VW T5 Sportline

Excellent experience from start to finish. Mark was really easy to communicate with, he let us know everything we needed to about the van so we could really make the most of it. Perfect for our first proper family trip away, enjoying all the sights of Scotland with dog and toddler. Fuss free service with a smile, we’ll definitely be recommending Stargazers!

Mrs D Chester

VW T5 Sportline

This was the first time I’d rented a campervan and it was a great experience! The campervan has everything you need even when it’s wet outside and Mark is really helpful throughout! Recommend booking with Stargazers!

Cath Kophamel

VW T5 Sportline

Frequently Asked Questions

Find answers to common questions about our campervan rental services, policies, and pricing.

Am i allowed to bring my pet?

Yes, we allow one small/medium sized dog. Unfortunately there isn’t space for large dogs.

Any damage to seat coverings or linings and any extra cleaning as a result of your dog will be charged against your security deposit.

Do the campers come with bedding?

We supply mattress protectors, but please bring your own bedding, sheets, pillows, duvets etc

How many people can the campervans sleep?

We have a range of different campervans with a range of different births.

Is the campervan fully equipped?

We have included everything we think you might need to make your adventure work – see our inventory list

Is there a security deposit?

Yes, our insurance provider requires a £500 security deposit is required, which is fully refundable within 10 days subject to there being no damage, parking / speeding fines or extra cleaning. This is standard for the campervan hire industry.

Bookings booked 6 to 12 months in advance will need to pay a non-refundable booking deposit of £250. The full balance to be paid 6 weeks before collection.

Bookings booked LESS than 6 months in advance will need full payment of the hire.

What happens if the campervan breaks down?

We are covered with 24/7 emergency breakdown assistance. If the vehicle cannot be repaired we will refund the remaining days of the hire plus reasonable compensation.

What ID is needed?

A full Drivers Licence and 2 forms of ID.

When can i pick up the van?

Collection from 3pm on the first day of your trip, vehicle needs to be dropped back by 11am latest on your last day.

Who can hire from Stargazers?

Drivers need to be 25 years to 75 years of age and hold a full Drivers Licence for more than 2 years and no more than 6 penalty points.